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Service and Hospitality Courses

If you enjoy welcoming guests and helping people solve daily problems, you can build a rewarding career in service and hospitality. Learn online or on-campus with flexible courses built for your life. Choose a path in customer service, call centre support, event planning or hospitality management.

Service & Hospitality

Explore Our Service & Hospitality Programs

Choose a path in call centre representative, customer support agent, helpdesk support clerk or client relations associate.

International Hospitality Management

International Hospitality Management

If you enjoy welcoming guests and running smooth operations, you can lead a busy hotel or resort team. Learn online or on-campus with flexible courses built for your life.

  • Map pin Available at 27 location(s)
  • Graduation cap Diploma Program
  • Clock 40 to 52 Weeks
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Event Planning Specialist

Event Planning Specialist

If you love bringing people together and planning memorable events, you can create special experiences for local brands and community groups. Learn online or on-campus with flexible courses built for your life.

  • Map pin Available at 28 location(s)
  • Graduation cap Diploma Program
  • Clock 26 to 45 Weeks
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Customer Service Specialist

Customer Service Specialist

If you love helping people and solving daily problems, you can turn your friendly voice into a rewarding career. Learn online or on-campus with flexible courses built for your life.

  • Map pin Available at 32 location(s)
  • Graduation cap Certificate Program
  • Clock 12 to 26 Weeks
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Call Centre Specialist

Call Centre Specialist

If you love helping people and solving daily problems, you can turn your friendly voice into a rewarding career. Learn online or on-campus with flexible courses built for your life.

  • Map pin Available at 8 location(s)
  • Graduation cap Diploma Program
  • Clock 15 to 31 Weeks
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Build Your Service & Hospitality Career with Confidence

Every great guest experience starts with caring staff. Friendly hosts bring warmth and create lasting memories in hotels, offices, and local businesses.

Our practical courses prepare you for real-world service and hospitality jobs across Canada. You do not need any past industry experience to start. Our team guides you step-by-step through customer care habits, clear communication, office software, and daily leadership routines. With one-on-one help from dedicated learning coaches and flexible study schedules, you can learn at your own pace from home or in-centre.

  • Personal, job-focused training
  • Industry-relevant skills and tools
  • Supportive learning environment

Career Opportunities

Depending on the program, students may explore career paths with job titles such as:

  • Call Centre Representative
  • Customer Support Agent
  • Helpdesk Support Clerk
  • Client Relations Associate
  • Customer Service Representative
  • Client Care Specialist
  • Front Desk Receptionist
  • Guest Services Coordinator
  • Event Planner
  • Event Coordinator
  • Conference Planner
  • Festival Organizer
  • Wedding Planner
  • Hotel Front Office Manager
  • Guest Services Supervisor
  • Restaurant Assistant Manager
  • Resort Operations Coordinator

Flexible Schedules Built for Your Life

We know you have family duties and work goals to balance. Our training options fit into your weekly routine:

Full-Time Study

Full-Time Study

Complete your study hours at fixed, set times each week.

Part-Time Study

Part-Time Study

Pick your own study times with at least two sessions per week during day, evening, or weekend hours.

Hybrid & Online Learning

Hybrid & Online Learning

Study your lessons online or on-campus with steady, one-on-one support from dedicated learning coaches.

Frequently Asked Questions

You learn client care, phone etiquette, problem-solving, event planning, and hotel routines. You also master office tools like Microsoft Word, Excel, and Outlook.

Great customer service is key for every business, from hotels and dining spots to offices and call centres. Learning guest care gives you skills to work in many different places.

Yes. You can complete your training through flexible online or hybrid course options. This lets you learn from home or in-centre while balancing school with your family or work schedule.

No past service or hotel experience is needed. Our team guides you step-by-step from foundational communication habits up to practical daily workflows.

You can work in many kinds of offices, hotels, and call centres. You can become a customer service representative, a front desk clerk, an event planner, or a hotel shift leader.

Explore other programs

Still deciding? Compare a few other program areas.

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